The Northern Electricity Distribution Company (NEDCo) has announced a 10-percentage point improvement in its revenue collection performance in Tamale, cutting distribution losses from 57% in January 2025 to 47% as of September 2025.
According to management, the progress follows intensified revenue mobilization efforts and growing cooperation from the public.
Speaking on the development, NEDCo’s Managing Director, Ing. Yamoah, described the results as an encouraging milestone but cautioned that the company still has a long way to go in meeting its overall targets.
“This achievement is encouraging, but we are still far from our goal. We need even greater collaboration from residents and traditional leaders to improve revenue collection and ensure reliable power supply across our operational zones,” he stated.
He explained that improved revenue generation was crucial for sustaining operations. “Revenue generation is very critical because it allows us to pay power producers and also invest in infrastructure to improve power supply,” Ing. Yamoah said.
Despite the gains, the MD acknowledged persistent challenges, particularly illegal electricity connections in some communities. He noted that such practices not only deprive the company of much-needed funds but also overload transformers, resulting in frequent breakdowns.
“Illegal connections cause transformers to overload, which often leads to them blowing up. This disrupts power supply, inconveniences entire communities, and increases maintenance costs. We are appealing to those involved in such practices to stop immediately, not just because it’s illegal, but because it hurts all of us,” he added.
To consolidate recent progress, NEDCo plans to roll out a community engagement programme in collaboration with traditional authorities, local leaders, and residents. The initiative will focus on raising awareness about the economic and social consequences of illegal connections and non-payment of electricity bills.
The company says it remains committed to improving service delivery but emphasized that long-term progress will depend on customer compliance, timely payment of bills, and collective efforts to tackle power theft.
